Payment, Registration, and Cancellation Policies

Sign up today!
How do I register?

Complete the registration link on The Hearth website, www.thehearthcommunity.com/events, and use your credit or debit card in a secure transaction via PayPal. You will receive an email confirmation of your registration and payment.

When is my final payment due?

Payment in full for our online programs is due no later than 30 days before the program begins.

For our in-person programs: meal and lodging costs must be paid 90 days before the program begins. All fees paid towards meals and lodging are non-refundable within 90 days of the program start date. Tuition is due 30 days before the program begins. Any tuition payments are eligible for a refund up to 30 days before the program begins.

What additional forms do I need to submit?

For online programs

Please submit the following 30 days prior to program start if you want to opt-out.

For in-person Certificate in Community Storytelling Training:

Please submit the following 30 days prior to program start.

What if I need to cancel?
  1. Registrations canceled prior to 30 days before the programs start are eligible to either apply all fees paid toward a future program or receive a refund of tuition paid minus the $250 deposit and processing fees.
  2. Registrations canceled less than 30 days before the programs start are eligible to either apply all fees paid toward a future program or may substitute, by prior arrangement and at no additional charge, someone else to attend in their place. No refunds will be given less than 30 days before the program starts.
  3. Notification of cancellation or substitution must be received by The Hearth in writing (email or written letter) no later than 30 calendar days before the program begins.
  4. For our in-person programs: meal and lodging costs must be paid 90 days before the program begins. All fees paid towards meals and lodging are non-refundable within 90 days of the program start date due to the guidelines of the retreat center.
  5. No changes or substitutions will be permitted once the program has begun.

The policy as stated on this page is valid from October 21, 2021.